Ratings & Reviews

Overall Rating

4(64 reviews)98.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Gail V. - |Recommended: YesI would give it a 8 I’ve l... — I would give it a 8 I’ve lived here quite awhile You can’t find a better deal around any where All the amenities are Great Now with the new updates going on. 👍😊
Review From Modern Messagesubmitted by Malachi S. - |Recommended: YesThe staff has been very fri... — The staff has been very friendly and quick to resolve any concerns. The maintenance staff has exceptional response time and completes all work orders in full. Over all a great experience and will recommend this community to anyone in need or searching
response from property -Malachi, we are glad to know you are enjoying our satisfying living environment. Your recommendation lets us know we are headed in the right direction. Thank you for taking the time to leave us such a motivating review.
Review From Modern Messagesubmitted by Theresa S. - |Recommended: YesIt’s a nice friendly place ... — It’s a nice friendly place to live. Friendly neighbors. We do Have to wait awhile if maintenance is needed. The hallways are very hot in the summer. You about pass out. There’s no ventilation The water is hard and sinks drain slow. Underground parking garage has no fans so there’s a few things renew needs to get on but for the most part, it’s a decent apartment complex. I haven’t decided if I want to to renew my lease. Undecided.
response from property -Theresa, thank you for your review. It is delightful to hear what an inviting community we have here. We welcome feedback on how we might be able to improve our community and appreciate your sharing some suggestions. If there is anything more you would like to share, please feel free to email us at renew78west@trinity-pm.com.
Review From Modern Messagesubmitted by Juan C. - |Recommended: YesI love the place everything... — I love the place everything is near the apartment is big if something broke the come a fix it quick is a really nice and quiet complex I love it
response from property -Juan, our team understands the importance of timely maintenance service, so it is wonderful to know you are happy with our fast response time. Thank you for sharing!
Review From Modern Messagesubmitted by Lindsay D. - |Recommended: YesSo far we have had a good e... — So far we have had a good experience here. Move in went well and have not had any maintenance issue in the first month. We would recommend the community to friends and family.
response from property -Lindsay, we are grateful for your review and appreciate you sharing your wonderful experience as a new resident of our community. Thank you for your recommendation, and please don't hesitate to reach out if there is anything we may do for you as you continue to settle into your new home.
Review From Modern Messagesubmitted by Mark H. - |Recommended: YesIt is calm and peaceful env... — It is calm and peaceful environment. Maintenance people responsibly and diligently take care of necessary things for the residents. I wish we can be more access to communicate with office managers. I pray for everyone to be healthy.
response from property -Mark, we are happy to hear that our community and team of professionals are a great fit for you. Please feel free to call or email us whenever you need us. We value your feedback and are glad you are a member of our community.
Review From Modern Messagesubmitted by FAY L. - |Recommended: YesI have lived in this commun... — I have lived in this community for just over a year now. The apartment has become my home. It is spacious and quiet. The neighbors are very friendly.
response from property -Fay, it makes us happy to see that your spacious, peaceful apartment feels like home to you. We hope you continue to enjoy our friendly, well-maintained community for a long time to come.
Review From Modern Messagesubmitted by Erin W. - |Recommended: YesGreat work in progress I l... — Great work in progress I love going on walks and seeing the landscaping potential on the land, and checking out the projects happening. It's shockingly quiet even though we are so close to the Madison beltline. I also enjoy the parks that are nearby, and once quarantine things are over, I hope to check out the mini golf place down the road
response from property -Erin, thank you for sharing your kudos. We pride ourselves on hiring top-notch professionals who are eager to go above and beyond for our residents. We share your enthusiasm for the local attractions, and we look forward to their reopening. If you have any suggestions for further improvements, feel free to email renew78west@trinity-pm.com.
Review From Modern Messagesubmitted by Bailey S. - |Recommended: YesI really enjoy Renew 78 Wes... — I really enjoy Renew 78 West Great prices for the size and location. The office staff is very nice and I enjoy the new package room and exercise rooms.
response from property -Bailey, thank you for letting us know how much you value our amenities such as our exercise and package facilities. It's our honor to serve you, and your comments brightened our day!
Review From Modern Messagesubmitted by Juan C. - |Recommended: YesI love the place is nice I... — I love the place is nice I like the neighborhood is really near to the mall and supermarkets and the apartment they are really spacious I love it
response from property -Juan, we are honored to hear how much you enjoy our community! It's outstanding to know that you're loving our location and our spacious apartment homes as well. Thank you.
Review From Modern Messagesubmitted by Nelson C. - |Recommended: YesMe gusta el lugar, es bien ... — Me gusta el lugar, es bien tranquilo el área y los apartamentos son cómodos y el precio razonable. Sinceramente no me arrepiento de haber escogido renew 78 West como mi hogar.
response from property -Gracias por comunicarse para compartir su experiencia con nosotros, Nelson. Estamos encantados de saber que te sientas comodo en tu apartamento y esperamos que permanezcas en nuestro complejo por mucho tiempo.
Review From Modern Messagesubmitted by Mercy K. - |Recommended: YesThe people here are kind an... — The people here are kind and the staff is helpful. Also, the laundry is just right down the hall and you can pay with your phone, so it is very convenient.
response from property -Thank you for the review, Mercy. We're glad to hear that you're taking advantage of our modern amenities and making connections with your neighbors. Please don't hesitate to email our office if there is ever anything you need.
Review From Modern Messagesubmitted by Evelyne E. - |Recommended: YesThe residents of renew are ... — The residents of renew are polite, respectful, calm ,quite and good to live with.we've not had any criminal reports. I am actually happy to live in the neighborhood .
response from property -Evelyne, it is wonderful to know that you are happy here. Please let us know if there is anything we may do to elevate your time in the community. Thank you for your review.
Review From Modern Messagesubmitted by Paul W. - |Recommended: YesApartment itself is nice. T... — Apartment itself is nice. The overall community is ok but there are a lot of changes happening and I can see improvements coming. Hopefully everything should be finished up within the next year
response from property -Paul, we're happy to know that you're enjoying your apartment home! We hope you will enjoy the upcoming improvements. Thank you for the review.
Review From Modern Messagesubmitted by Kaci V. - |Recommended: YesThe apartment, the communit... — The apartment, the community and the amenities are great. The management could use a little help but is good overall. But we really love our new place.
response from property -Kaci, we're thrilled to know that you've been so comfortable in your time living here! That said, we strive for continuous improvement, so if there have been any concerns with our management's service, we want to know so we may address them as soon as possible. At your earliest convenience, please email us at renew78west@trinity-pm.com to discuss this matter further. Thank you!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "ReNew 78 West", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "ReNew 78 West", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose