Ratings & Reviews

Overall Rating

4(59 reviews)98.3% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Mark H. - |Recommended: YesIt is calm and peaceful env... — It is calm and peaceful environment. Maintenance people responsibly and diligently take care of necessary things for the residents. I wish we can be more access to communicate with office managers. I pray for everyone to be healthy.
response from property -Mark, we are happy to hear that our community and team of professionals are a great fit for you. Please feel free to call or email us whenever you need us. We value your feedback and are glad you are a member of our community.
Review From Modern Messagesubmitted by FAY L. - |Recommended: YesI have lived in this commun... — I have lived in this community for just over a year now. The apartment has become my home. It is spacious and quiet. The neighbors are very friendly.
response from property -Fay, it makes us happy to see that your spacious, peaceful apartment feels like home to you. We hope you continue to enjoy our friendly, well-maintained community for a long time to come.
Review From Modern Messagesubmitted by Erin W. - |Recommended: YesGreat work in progress I l... — Great work in progress I love going on walks and seeing the landscaping potential on the land, and checking out the projects happening. It's shockingly quiet even though we are so close to the Madison beltline. I also enjoy the parks that are nearby, and once quarantine things are over, I hope to check out the mini golf place down the road
response from property -Erin, thank you for sharing your kudos. We pride ourselves on hiring top-notch professionals who are eager to go above and beyond for our residents. We share your enthusiasm for the local attractions, and we look forward to their reopening. If you have any suggestions for further improvements, feel free to email renew78west@trinity-pm.com.
Review From Modern Messagesubmitted by Bailey S. - |Recommended: YesI really enjoy Renew 78 Wes... — I really enjoy Renew 78 West Great prices for the size and location. The office staff is very nice and I enjoy the new package room and exercise rooms.
response from property -Bailey, thank you for letting us know how much you value our amenities such as our exercise and package facilities. It's our honor to serve you, and your comments brightened our day!
Review From Modern Messagesubmitted by Juan C. - |Recommended: YesI love the place is nice I... — I love the place is nice I like the neighborhood is really near to the mall and supermarkets and the apartment they are really spacious I love it
response from property -Juan, we are honored to hear how much you enjoy our community! It's outstanding to know that you're loving our location and our spacious apartment homes as well. Thank you.
Review From Modern Messagesubmitted by Nelson C. - |Recommended: YesMe gusta el lugar, es bien ... — Me gusta el lugar, es bien tranquilo el área y los apartamentos son cómodos y el precio razonable. Sinceramente no me arrepiento de haber escogido renew 78 West como mi hogar.
response from property -Gracias por comunicarse para compartir su experiencia con nosotros, Nelson. Estamos encantados de saber que te sientas comodo en tu apartamento y esperamos que permanezcas en nuestro complejo por mucho tiempo.
Review From Modern Messagesubmitted by Mercy K. - |Recommended: YesThe people here are kind an... — The people here are kind and the staff is helpful. Also, the laundry is just right down the hall and you can pay with your phone, so it is very convenient.
response from property -Thank you for the review, Mercy. We're glad to hear that you're taking advantage of our modern amenities and making connections with your neighbors. Please don't hesitate to email our office if there is ever anything you need.
Review From Modern Messagesubmitted by Evelyne E. - |Recommended: YesThe residents of renew are ... — The residents of renew are polite, respectful, calm ,quite and good to live with.we've not had any criminal reports. I am actually happy to live in the neighborhood .
response from property -Evelyne, it is wonderful to know that you are happy here. Please let us know if there is anything we may do to elevate your time in the community. Thank you for your review.
Review From Modern Messagesubmitted by Paul W. - |Recommended: YesApartment itself is nice. T... — Apartment itself is nice. The overall community is ok but there are a lot of changes happening and I can see improvements coming. Hopefully everything should be finished up within the next year
response from property -Paul, we're happy to know that you're enjoying your apartment home! We hope you will enjoy the upcoming improvements. Thank you for the review.
Review From Modern Messagesubmitted by Kaci V. - |Recommended: YesThe apartment, the communit... — The apartment, the community and the amenities are great. The management could use a little help but is good overall. But we really love our new place.
response from property -Kaci, we're thrilled to know that you've been so comfortable in your time living here! That said, we strive for continuous improvement, so if there have been any concerns with our management's service, we want to know so we may address them as soon as possible. At your earliest convenience, please email us at renew78west@trinity-pm.com to discuss this matter further. Thank you!
Review From Modern Messagesubmitted by Sarah W. - |Recommended: YesEverything is clean and new... — Everything is clean and new updates keep coming which is nice to see. Looking forward to see what else gets renewed Pleased with our overall experience so far.
response from property -Sarah, we're pleased to hear that your experience so far has been positive. We appreciate the vote of approval on our recent renovations and are grateful for your review. Thank you!
Review From Modern Messagesubmitted by Vera M. - |Recommended: YesWe have been having a great... — We have been having a great experience here at the apartment home and we really like it, everything is great for now, we’re looking forward to living here at the apartment home for a long time.
Review From Modern Messagesubmitted by Theresa S. - |Recommended: YesNice community. Definitely ... — Nice community. Definitely a step up since Renew took over. It’s also quiet and clean. The remodeled apartments are awesome. As long as office staff are friendly and able to answer questions without getting an attitude, it will be excellent.
Review From Modern Messagesubmitted by Anuj P. - |Recommended: YesRenew 78 West provides spac... — Renew 78 West provides spacious apartment in Madison at low rent. Along with rent garage parking at low cost compared to any other apartments in madison.
Review From Modern Messagesubmitted by FAY L. - |Recommended: YesWe've been in our apartment... — We've been in our apartment for almost 10 months now. The location is perfect because it is close to everything including friends and family. The community is quiet and my neighbors very friendly. We were happy to sign a lease for another year
response from property -We appreciate you sharing your heartfelt enthusiasm about our community, Fay. We're thrilled that our ideal location and pleasant atmosphere have come together to be a great home for you. Thank you for making us your community!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "ReNew 78 West", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "ReNew 78 West", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose